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Frequently Asked Questions

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Products and Brands Questions

Why Pick Refina

Refina has established itself as a trusted and respected brand within the plastering and rendering industry, backed by a strong reputation and consistently positive customer feedback. Professionals across the trade rely on Refina tools for their quality, durability, and performance on-site.

What sets Refina apart is its commitment to continuous improvement and innovation. The company is constantly developing new products and refining existing ones to meet the evolving needs of modern tradespeople. This focus on innovation ensures that customers benefit from the latest tool designs, improved efficiency, and enhanced user experience.

By choosing Refina, you're investing in tools that are trusted by professionals, built to last, and designed to help you achieve the best possible results on every project.

Which One Should You Choose?

The best tool depends on the size of your project and your level of experience.


  • For beginners or large skim coating jobs: A skimming blade is often the better choice. It covers large areas quickly, helps create a flatter surface, and reduces the risk of leaving ridges or trowel marks.

  • For small rooms, patch repairs, or detailed work: A traditional finishing trowel is essential. It offers greater control when working around corners, edges, and smaller areas.

  • For the best professional finish: Many plasterers use both tools together. A skimming blade is used to apply and flatten large sections efficiently, while a stainless steel finishing trowel is used for detailing edges, refining the surface, and achieving a polished final finish.

Top Tip: If you're new to plastering, start with a skimming blade to build confidence and speed, then use a finishing trowel for the final touch-up work.

Are Refina Blades Replaceable

Can the Blades Be Replaced?

Yes, all three ranges offer replaceable blade options, although the available replacement blades will depend on the range you choose.

Super Skim X-Lite Range

The Super Skim X-Lite range is one of Refina's newer skimming systems and offers a wide selection of replacement blades. Users can choose from high-quality stainless steel replacement blades, available across the full range of sizes, from the smallest to the largest spatulas. In addition, Refina also offers its innovative Plaziflex replacement blades, which are designed to provide excellent flexibility and help achieve a high-quality finish with minimal effort.

This versatility allows tradespeople to select the blade type that best suits their preferred working style and the requirements of the job, without needing to replace the entire tool.

Why Pick Wiha Over Other Brands

Wiha has been a trusted name in professional hand tools for decades, earning a reputation for quality, innovation, and reliability. With a wide range of tools available, you can be confident that you're choosing products designed to deliver outstanding performance and durability on every job.

Whether you're a professional electrician or a tradesperson looking for high-quality everyday tools, Wiha offers solutions to suit your needs. Their VDE-tested tools are rigorously certified for working on live electrical systems, while their standard tool range provides the same high levels of precision and dependability for general applications.

Designed with ergonomics in mind, Wiha tools help improve comfort, reduce user fatigue, and minimise strain during prolonged use, allowing you to work more efficiently and safely throughout the day. When you choose Wiha, you're investing in tools that professionals trust to get the job done right.

Are Wiha Tools Safe For Electrical Work?

Yes. Wiha's insulated screwdriver ranges, including the SoftFinish®, SlimVario®, and TorqueVario® series, are fully VDE-GS certified for electrical work. Every insulated tool is individually tested at 10,000 volts AC during production and is officially rated for safe use on live electrical systems up to 1,000 volts AC. Wiha insulated tools are manufactured and tested in accordance with the internationally recognised IEC 60900 standard, providing professional electricians and tradespeople with a high level of safety, reliability, and compliance.

Key features:

  • VDE-GS certified insulated tools
  • Individually tested to 10,000 V AC
  • Safe for use up to 1,000 V AC
  • Complies with IEC 60900 safety standards
  • Trusted by professional electricians worldwide
Are Wiha Tools Compliant With Environmental Regulations?

Yes. Wiha tools are manufactured in compliance with both RoHS (Restriction of Hazardous Substances) and REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals) regulations, helping ensure they meet stringent environmental and chemical safety requirements. In addition, Wiha complies with Section 1502 of the Dodd-Frank Act, which addresses the responsible sourcing of conflict minerals, including tin, tungsten, tantalum, and gold.

Key compliance standards:

  • RoHS compliant
  • REACH compliant
  • Meets Section 1502 of the Dodd-Frank Act
  • Supports responsible conflict mineral sourcing
  • Manufactured to meet international environmental and ethical standards

This commitment to regulatory compliance helps provide customers with confidence that Wiha tools are produced responsibly and in accordance with recognised global standards.

How Do I Choose The Correct Staple Size For My Project?

A simple rule of thumb is to select a staple leg length that is around three times the thickness of the material being fastened. This helps ensure the staple penetrates deep enough into the base material to provide a strong, secure hold.

Example: If you're fastening 3 mm fabric to a wooden frame, a 10 mm staple would be a suitable choice, allowing sufficient penetration into the wood while securely holding the fabric in place.

Tips for choosing the right staple size:

  • Use a staple length approximately 3× the thickness of the material being fixed.
  • For harder materials, you may need a slightly shorter staple to avoid bending.
  • For softer materials, a longer staple can provide additional holding power.
  • Always ensure the staple is compatible with your stapler or staple gun.

Choosing the correct staple length helps improve holding strength, reduce pull-out, and achieve a more professional finish.

Get My Tools Questions

Why Choose Get My Tools

We're a family of businesses built on experience, customer service, and a genuine passion for helping our customers find the right products.

After many successful years selling through eBay and Amazon, we decided it was time to create our own website, giving customers a better shopping experience and direct access to our expert support.

Our journey began with Racebikebitz, a company that built its reputation on extensive product knowledge, competitive prices, and outstanding customer service. Thanks to the success of Racebikebitz, we were able to launch Silicone Hose Store and this website, bringing the same values, expertise, and dedication to even more customers.

What Makes Us Different?

  • Years of experience selling online through eBay, Amazon, and our own websites
  • Friendly, knowledgeable, and responsive customer service
  • Trusted by thousands of customers across our family of businesses
  • Expert product knowledge and honest advice
  • A commitment to providing the same high standards that made Racebikebitz successful

When you shop with us, you're not just buying a product. You're buying from a team with a proven track record of helping customers, solving problems, and providing excellent service before and after every sale.

Whether you've found us through Racebikebitz, Silicone Hose Store, or this website, you can expect the same reliable service, expert knowledge, and customer-first approach that our businesses have been built on from day one.

Are Our Tools Brand New Or Refurbished?

All of our tools and products are supplied brand new and unopened, exactly as received from the manufacturer or authorised distributor. We do not sell used, refurbished, or reconditioned items unless explicitly stated in the product listing.

When you order from us, you can be confident that you are receiving:

  • Brand new products
  • Unopened and unused items
  • Genuine products from trusted manufacturers
  • Original packaging (where applicable)
  • Full manufacturer warranties where provided

We take great care to ensure every order reaches our customers in the condition expected, giving you complete confidence in your purchase.

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